Cancellation & Return Policy
There are a few important things to keep in mind regarding cancelling your order or returning the products you purchased.
- Should you wish to cancel an order, it must be done telephonically within 48hrs of placing the order to avoid unnecessary liability of courier costs.
- You can return the goods within 7 days of delivery for any reason without penalty, but you will be liable for the costs of returning the goods.
- Damaged or defective goods must be reported within 24 hours of delivery. The company will arrange for Aramex courier services to collect the goods.
- Only goods that have been purchased directly from us can be returned.
- Please ensure that the goods you are returning is repackaged with all elements and in its original packaging.
For more information, view our full Terms and Conditions